Shipping Policy
Every day, we deliver to many customers globally, ensuring that we provide the highest levels of responsiveness to you at all times.
Total delivery time = processing time + shipping time.
1. Processing Time:
1-2 business days for stock products;
2-5 business days for customized products.
2. Shipping Time(all countries/regions):
Shipping logistics providers: USPS, UPS, DHL, FEDEX or others. Based on their availability and responsiveness at different time, we would choose the most suitable one to deliver your order as soon as possible.
Shipping Method | Shipping Time | Fee |
Standard shipping(USPS) | 5-8 business days | $6.9 (free on orders over $80) |
Fast shipping(DHL) | 3-5 business days | $15.9 (free on orders over $120) |
In general, shipping to the contiguous United States would be faster than other countries/regions; shipping time may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.
Note:
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at help@seewig.com within 3 business days after receiving your order.
Orders Tracking:
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items on the carrier's official website. Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.