Frequently Asked Questions
What products does SEE WIG offer?
SEE WIG offers hair extensions, hair bundles and wigs for women who want to add length, thickness or new style to her natural hair. At the same time, we continue to develop more types of products.
What hair does SEE WIG use?
We use high quality remy human hair to make all products, some of which are virgin remy human hair from one donor. They retains natural cuticles and are aligned in the same direction so that they have a realistic look and feel that blends seamlessly with your own hair.
How can I pay for my order?
We only accept PayPal so far, but in a short time we will also accept the major credit cards such as Visa, MasterCard, American Express, Discover, JCD, etc.
How long can my hair extensions last?
Our hair extensions are natural, bouncy, smooth, tangle-free, etc. With proper care, it can last 1-2 years.
What if I don't find the hair I want at SEE WIG?
SEE WIG offers hair extensions and wigs in various colors, lengths, textures, and more. We also support a wide range of customizations. If you don't find what you want, ask us to customize an item for you. Customize it now!
How long do it takes for me to receive it?
Total delivery time = processing time + shipping time.
1. Processing Time:
- 1-2 business days for stock products;
- 2-5 business days for customized products.
2. Shipping Time(all countries/regions):
Shipping logistics providers: USPS, UPS, DHL, FEDEX or others. Based on their availability and responsiveness at different time, we would choose the most suitable one to deliver your order as soon as possible.
| Shipping Method | Shipping Time |
| Standard shipping(USPS) | 5-8 business days |
| Fast shipping(DHL) | 3-5 business days |
Find more in our shipping policy.
How do I track my order?
Once your order is shipped, an email will be sent with all your tracking needs. You should be updated when your order is picked up, is due for delivery & finally when it is delivered. Experiencing a tracking issue? Contact us for assistance at help@seewig.com.
Can I return the item for free?
Yes, you have 30 days to return the item free of charge for any reason. You can find more details in our return policy.
Have more questions? Don't hesitate to contact us at help@seewig.com.