Cancellation & Change Policy

We want you to love your SEE WIG purchase. If anything isn’t quite right, we’re here to help. Contact us at help@seewig.com (please have your order number ready when you reach out - it helps us assist you faster).

Before Shipment

Cancellations: 

• In-stock items: Free cancellation within 1 hour of order placement. Cancellations after 1 hour will incur a 10% processing fee. 
• Custom-made items: Cancellations will incur a 40% processing fee.

Changes: 

• In-stock items: Free changes. Any price difference will be charged or refunded accordingly.
• Custom-made items: Free changes if we haven't started processing. Once processing has begun, changes cannot be made, or may be allowed with a 20% fee at our discretion. 
• Should you request any changes to your order, we will contact you via email for confirmation. Please monitor your inbox for updates. We are unable to dispatch your order until we receive your explicit confirmation, and we cannot be held responsible for any delays or losses resulting from a lack of confirmation.

After Shipment

Orders cannot be canceled or changed once shipped.